IT Support

IT Support

We can support everything on the network, including: PCs, laptops, tablets, phones, operating systems, application software, peripherals, networks, wireless, firewalls, switches, servers, email, databases, DNS, websites, VoIP, cloud services, door entry solutions  and much, much more.

We work with our regular clients proactively to reduce the amount of reactive support required. Fewer issues, less downtime, less frustration.

 

We will take ownership of issues and see them through to resolution. Even if the issue may involve expertise from multiple disciplines or even third party IT companies, we will manage the resolution, to avoid the client getting caught in the middle of two or more third parties blaming each other.

Bishop Consultancy can become your IT department or supplement existing IT skills or services (we build bridges not walls). We can also plug the gaps between existing skills and services.

We often provide second or third line support service as a life-line to busy or stressed IT support teams. Sometimes just talking through an issue with an experienced consultant is enough to re-focus and re-energise an IT support technician who has become bogged down on an issue.

We are happy to work as an ongoing partner or on a project-by-project basis with flexible support packages including ad-hoc support, budget plans, pay as you go and fixed price deals.

We don't blind our clients with complex techno-babble or jargon, we make sure they understand the decisions they are making with clear, straightforward explanations.

Our clients say we are professional, prompt, reliable, freindly and affordable, but don't take thier work for it, find out for yourself and book a free consultation.

    Office

    Bishop Consultancy UK Ltd,
    5 Wainwright Way, Kesgrave, Ipswich, Suffolk. IP5 2XG

     

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